Nakato Japanese Steakhouse
In Business Since 2005
(704) 549-9966
Hours of Operation
Mon-Thu 5pm-10pm, Fri 5pm-10:30pm, Sat 4:30pm-10:30pm, Sun 4pm-9pm
A Great Family Dining Experience. Groups Welcome
Products and Services
We Welcome Groups, Teppan Yaki & Sushi Bar, Reservations Recommended, Featuring The Freshest Steaks, Extensive Wine & Beer Selection, Unique Sushi Bar, Traditional, Teppan Yaki & Small Plates, Sushi Rolls
About Nakato Japanese Steakhouse
Voted the Best Japanese Steakhouse and Sushi In Charlotte * A Charlotte Tradition since 1976 * Teppan Yaki & Sushi Bar * A Great Family Dining Experience * We Welcome Groups * Featuring the Freshest Steaks, Seafood & Chicken * Extensive Wine & Beer Selection * Sushi Take-Out Service * Reservations Recommended
Reviews
Review it at YellowPages.com
Never Again!
Posted byMind yaon 2/28/2010
On a mini vacation in state my wife and I decided to go eat at the Nakato Japanese Steakhouse located near the University of North Carolina Charlotte campus. Upon arrival there were quite a few people waiting to be seated, but it was to be expected on a Saturday night. We sat on one of their comfy couches and purchased a couple of drinks from the bar while we waited. and waited. and waited. The hostess told us it would be about an hour and that was fine as we got there around 6:00 so we knew we would be waiting. Then we noticed people who came in right in front of us getting sat so we knew we were close(7:00). Then people who came in were immediately sat. We were told, "they had reservations." Then more people who came in after us were sat. 7:15. Starting to get frustrated at this point I approached the hostess again, who now appeared frustrated that I was bothering her. She responded just a few more minutes. (I must add this - when we entered the restaraunt there were 5 tables not being used. I understand that hibachi tables are more difficult to seat and turnover than regular restaraunt tables, but they were not being used at 6:00 on a friday.) At 7:30 I told my wife we were leaving. She took our now sleepy and extremely hungry 3 year old to the car while I aproached the hostess stand where what I can only assume was the owner ( an older Asian man barking orders at the hostesses and wait staff). I politely laid my buzzer on the counter and told him that we had been there for an hour an a half and that people were sat who came in before and after us. He shrugged, made no comment and went back to whatever he was doing. I left. I got to my car and realized that his response was not enough. I went back in the restaraunt and approached the hostess who orignally took our name from my wife. With no one waiting for her assistance or left to be sat for dinner I still had to wait for her to acknowledge my presence. When she did I exclaimed how long we had waited and that it was unacceptable and that I had purchased drinks that should have at least been comped for our wait and not once had anyone approached us or apologized for the wait. I made a slight scene but felt it was well deserved. A gentleman promptly approached to my side and became angry for the exact same reason. We had both waited for no less than 1.5 hours for nothing. Response from the hostess - she turned and walked away. I have worked in the food industry, retail and advertising and never in my life have I been treated with as much disrespect.
Be Careful. There was a roach in our to go box.
Posted bysheala77on 10/5/2009
My family and I went to Nakato on Saturday 10.3.09 to celebrate my sister�s birthday. The wait was not bad, it was about 30 minutes. We sat down and the chef who prepared our meal was friendly and even took the time to entertain the children while he prepared our meals. The food was good and even my picky little eater (my daughter) loved her food. I was so pleased. We decided that we would take the remainder of our meal home and asked the waitress to give us six to go boxes. When I was handed my box placed it on the table and proceeded to put my food in the box a ROACH came crawling out of the box. I was horrified and disgusted. I spoke with management and they told me they were not sure how this could have happened since the exterminator comes in once a month (he must have missed a spot). My family and I were offered free dessert to compensate us and we strongly declined while trying to fight the urge to vomit. The manager gave us a few dollars off the bill which could not compensate for the way I felt about the whole ordeal. We ended up leaving all six to go boxes there with our food. I would not recommend this place.
Best sushi in town
Posted byCSMobileUser3on 3/8/2009
Finest quality either sushi or the grill. Best restaurant in university area
